General NursingServes as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resourcesHandles incoming triage calls:
Provides appropriate patient education regarding medical conditionProvides medication instructionsSupports providers by following up with patients regarding their lab/imaging results as guided by the providerDocuments telephone discussions in the patient’s electronic medical record (EMR)Handles incoming…
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